The Practice Sights software was initially developed in 1995 as part of an initiative of the Robert Wood Johnson Foundation (RWJF) to aid states in recruiting medical professionals to practices in underserved areas. Most participating states had small recruitment offices (e.g., their state offices of rural health) and needed a way to better and more efficiently manage their recruitment activities.
In July 2011, state Primary Care Offices supported by HRSA and participating in a National Health Service Corps American Recovery and Reinvestment Act (ARRA) grant program had the opportunity to focus part of their grant efforts on building retention among ARRA-funded NHSC clinicians. Eleven states pooled a portion of their grant support to assess retention within their states and identify best practices to maximize retention of NHSC clinicians, including those funded under ARRA and with the NHSC’s regular appropriations.
First-year project activities centered around a cross-sectional survey that built on a recently-completed NHSC Long Term Retention Survey. Data pooled from the two surveys built adequate respondent numbers to allow stable estimates of retention and of the predictors of retention (e.g., clinician satisfaction, community integration) for each participating state. The goal was to help states better understand retention of their NHSC clinicians and target their retention efforts going forward. The findings of the first year retention survey (PDF) were made available in November 2012.
With the addition of two more states, second-year activities centered on designing and building a longitudinal retention data gathering system. The Practice Sights Clinician Recruitment and Retention Management System was launched in July 2013. State offices can easily enter, track and manage retention questionnaires. This complex, longitudinal data gathering system incorporates the data collection, analysis and dissemination expertise of the Cecil G. Sheps Center for Health Services Research. Clinicians complete surveys three months after the start of their service obligations, at the end of each year, at the end of their contracts and periodically thereafter. Practice administrators are surveyed annually.
Training and technical assistance for Practice Sights is provided by the Foundation for Health Leadership & Innovation, supported through a contract with the National Rural Health Association with funds from the US Health Resources and Services Administration (HRSA) and the National Health Service Corps (NHSC).
Practice Sights Project Description
For more information contact: Jackie Fannell